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(formerly ICLMA)


Originally formed in 2000 by Katharine Giovanni, ICLMNet supports concierge and lifestyle management companies from around the world

CLICK HERE to read about ICLMNet and the history of the independent concierge industry

Not an ICLMNet member? Would you like to be? CLICK HERE

"I have been a member of this organization for many years. The services and training they provide is above and beyond. When I started my Concierge business this was and still is my base for learning. I highly recommend Katharine and the team." Aileen Young

Click here to read more testimonials

Member Map


Click Here to visit our and see the entire list

Training options

The Fast track

  • If you are looking for a telephone consultationplease click here to get on Katharine’s calendar.
  • Starting a company? Looking for the online self-paced concierge certificate coursePlease click here
  • Searching for a white label custom online class for your staff? Visit Katharine's website by clicking here 

Find a Member


Once you find a company, just click on their name to view the listing

Click here to visit the Directory


Books, templates, forms and contracts!!

Our store is located on our corporate site  - The Giowell Group

Click here


Need insurance?

Click here to read about some resources that will help...

Click here to read more


What exactly IS a personal concierge?

You can also read Katharine's article "52 Ways to Use a Concierge" by clicking here

If you own a concierge company and would like to customize this video with your own pictures and copy, please email us for details.

"Katharine did an excellent job putting together our video for Gentle Wave Concierge Services. It is fast-paced and entertaining, she also provided the information about our company that we want to convey. She was a pleasure to work with, a real gem of a person for whom I have great respect and admiration. I highly recommend her."  --Valma da Silva

Want to learn how to start a concierge business? 

Check out Katharine's FREE 17-minute video below! 

 (Click here to see training options)

ICLMNet is a part of The Giowell Group

Copyright 2019 by The Giowell Group. All Rights Reserved

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