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We now have THREE concierge consultants!  

First, Katharine Giovanni, ICLMNet's Founder! 

  • If you are looking for a telephone consultationplease click here to get on Katharine’s calendar! She has 15, 30 and 60 minute slots available.
  • If you are looking to read more about her Fast Track Program, or wish to read about her training programs, please visit 
  • Looking for the online concierge certificate coursePlease click here

ICLMNet is a part of The Giowell Group

Copyright 2019 by The Giowell Group. All Rights Reserved

The Concierge Academy was created by a concierge for those building a concierge business.

It’s my job to remind you to raise the bar.

Stop living where you’re “comfortable” because “growth” never happens in our comfort zone.

If you’re ready to allow me to energize you with out-of-the-box creativity.

Concierge Business Solutions ®

Are you one of the many people who have great ideas and are willing to work hard to start a business but don't have the knowledge or feel unsure about what it takes to actually run a company? Or maybe you're great at customer service and operations, but have no experience in marketing or small business networking.

  • Consulting and Mentoring
  • Forms, Contracts, Policies and Procedures
  • Online Education and Training

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