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"We all have gifts and talents or “natural bents” that just seem effortless and fill us with a knowing that this is who I am. Many years ago, I realized that my “natural bent” was service, encouragement, and seniors! For the last 33 years, it seems that I have had a passion, a natural bent, to fulfill which shaped my career. What started as doing a wash & set for an elderly neighbor turned into a life filled with helping seniors through advocacy, volunteering and work as a director for a senior center. Although I have never seen those roles as work because my passion aligned with my purpose.

A little over 2 weeks ago, and seemingly out of nowhere, I came across ICLMNet! I had been looking for the next chapter in my career path that would use my experience, talents, gifts, purpose and passion to give me the flexibility, profitability and creativity that I now can invest myself in. From one email my life changed! Katharine Giovanni called within the same hour I reached out. WOW, who does that anymore? From our first conversation I knew that ICLMNet was that something and that Katharine Giovanni was someone that I wanted to align myself with. As you all may know, her promptness is basically unheard of. I had expected to have to wait possibly for several days and then to expected to have a very dry conversation with scripted yes and no answers. Instead I spoke to someone who was bubbly and kind and supportive and engaging and enthusiastic and made me feel that I had hit the right place at the right time. Her encouragement made me take the full course the “Best” because I believe I have come across the Best! I signed up immediately and within 11 hours had worked through all 43 modules receiving a grade of 90 and was certified. Most importantly I received what I know will be continued support, encouragement, direction and a clear path working with talented people who took the steps to serve their communities and fulfill their purpose!" 

AnneMarie Wallace, Life Matters, Senior Concierge & Lifestyle Manager

Just today I was thinking to myself that Katharine and Ron Giovanni deserve a lot of thanks for their years of being leaders in this industry. When I started my business years ago, you could count on one hand the number of Concierge businesses that were around. My source of learning was Triangle Concierge (now called The Giowell Group). I can still remember the nights we spent in hotel rooms in New York picking Katharine’s brain. She would come up to see her private consulting clients and would invite us to join her. We had circles back then so we huddled together while she taught us and encouraged us to bounce ideas off each other and encourage each other. Those circles have gone away it would seem, but we now have Social media and are still able to help and encourage each other. Other teaching groups have since come along and are doing a great job but we must never forget that Katharine and Ron are still here supporting us in all the ways that they can. May God continue to sustain you as you continue to give of yourselves in helping others to “think and grow rich”.  

Aileen Young, Y2 Errand Service

"I've been working with ICLMNet since I formed Task Tamers, over 7 years ago. It has been well beyond worth the investment! I love working with Katharine Giovanni and the many other concierge members across the country. They have been an incredible resource and support. And many have become friends. We talk to each other regularly, give each other 'head's up' on possible scams and refer to each other when needed. I can't imagine starting and running a concierge service without having these incredible people and this organization in my corner! "

Christine Ketay, Task Tamers

This is EXACTLY what I just did after a heartwarming and amazing conversation with Katharine Giovanni . I feel brand new even after 14 years of running Consider It Done! She carefully listened and helped me pinpoint what excites me, what motivates me and what I need to do next. to succeed and to enjoy running my company again. I thought I was burning out but Katharine helped me to recognize that I just needed to tweak a few things and make new action plans. Then, over the next few days the phone started to ring again. Thank you so much, Katharine. I appreciate you!

Sherri Durbin, owner Consider It Done! Orange County, CA 

"Katharine did an excellent job putting together our video for Gentle Wave Concierge Services. It is fast-paced and entertaining, she also provided the information about our company that we want to convey. She was a pleasure to work with, a real gem of a person for whom I have great respect and admiration. I highly recommend her."  

Valma da Silva; Gentle Wave Concierge Services

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