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TRAINING options

(Don't forget to visit our Resource Center for helpful resources, software and more!!!)


The best way to get started, and the most cost-effective, is to read Katharine's book and watch her free class. One of two things will happen by the time you finish ...  either you will be eager to get started and jumping for joy or you'll think that this is not for you. The good news is that if you decide this is not for you, you'll only be out the cost of Katharine's book (her ebook version is only $19.95). However, if you decide to move forward then read on!  We have three incredible training options for you!

The Concierge Manual - available in both paperback and eBook form - - 

Video: Katharine suggests that you watch her free 20-minute video on how to start a concierge business. It goes through the basics of how to get started and what you'll need. Here’s the link:

ICLMNet is a great place to find resources and information. Even if you haven't started your business you can still join and get access to our members library and private Facebook group (which has 10 years’ worth of posts! TONS of information on that board). Click here to read more

The Concierge Entrepreneur

Click here to read more and sign up

Since 2000, the Concierge Entrepreneur Training course has helped thousands of Concierge businesses of all sizes succeed and become leaders in the industry. Whether you want to start a small home based business, or a large one, this course will give you the tools that you need to get your concierge business up and running fast. Taught by industry leader Katharine Giovanni, you will receive all the knowledge and tools she has accumulated in the last 20 years. Katharine will take you through the start-up phase step-by-step. Why recreate the wheel? Learn from her years of experience so you can get financially solid fast.

(If you take the class as a refresher so that you can get the badge for your website, there is a fast-forward button in there for you to blast through the basics section if your business is already set up).

Katharine's Fast Track Program

For Lifestyle Management and Concierge Entrepreneurs – Limited spots available!

One and two-day LIVE one-on-one training sessions held in Raleigh, NC. (Virtual sessions via ZOOM are also available)

Imagine having the resources, tools, and support you need for your business. Now imagine creating that without having to search for ideas on exactly how you’re going to do it. This training is extremely intense and completely devoted to you. It’s a time to hit the pause button on your life and take a deep dive into making your dreams a reality. You’ll talk about what is and isn’t working, where you would like to go, and will leave with a map of how to get there.

By working one-on-one with Katharine, you will be able to move forward at a faster pace. Plus you will gain access to a wealth of knowledge that she has accumulated over the last 20+ years.

Katharine has one and two-day programs as well as virtual training available. All training is customized to meet your specific needs. To find out more, please click here:

One-on-One with Katharine

  • If you are looking for a telephone consultationplease click here to get on Katharine’s calendar! She has 15, 30 and 60 minute slots available.
  • If you are looking to read more about her Fast Track Program, or wish to read about her training programs, please visit and click on “entrepreneurs.”
  • Looking for the online concierge certificate coursePlease click here

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