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It has recently come to our attention that many of of our old logos are still floating around the internet. So below please find a history of ICLMNet and Katharine's training programs.

It all started in 1998 when Katharine and Ron formed Triangle Concierge (now called The Giowell Group). Katharine started the concierge association in 2000. Since then, we have gone through many name changes and logos! 

To read the history of ICLMNet and the Independent Concierge Industry, please click here

This is our official logo.

The only way a company can display this is to be an active member of ICLMNet. To become a member, just click here.

Sadly, when people leave, they often leave the logo on their website. We police this frequently, but it's a hard process. We do tell everyone that if they see our logo on a website to check our directory to see if they are still a member.  Athough the member might just be behind in their dues, there are others who prefer to steal the logo. Some are people who were never members and simply highjacked the logo for their website, others used to be and just refuse to take it down. It happens to all online associations and member-driven companies. 

Simply put, if you come across a website/business claiming to be a member of ours, please do your due diligence and research to make sure they are truly who they claim they are, and not just using something they have no right to claim. If they are willing to do this, then you might want to ask yourself if you should do business with them.

The following "old" logos are displayed in chronological order


This was the name of the original association Katharine started in 1999. It was called ICEA - The International Concierge and Errand Association. We changed it a few years later to ICLMA.  We don't even have the logo in our archives any longer! We highly doubt that name is still out there, but if it is, then they are NOT a member, but they have been in business for a long time! 

FYI... Katharine is the last original member from this first group.

From 2001 - 2014, ICLMNet was called The International Concierge and Lifestyle Management (ICLMA)

Sadly, in 2012 Katharine contracted stage 3 triple positive breast cancer and had to retire from ICLMA  to concentrate on her health. A few years later, ICLMA's board of directors closed the association.  (FYI... today Katharine is cancer free! If you would like to read about her journey, you can pick up her book "Rainbows and Banana Peels" by clicking here or visiting Amazon)

If someone is displaying this logo, they are NOT a member of ICLMNet. 

To keep the group together, Katharine briefly formed the ICLM Directory from 2014-2016. In 2016, Katharine and Ron officially opened ICLMNet.

If they are displaying this logo, they are NOT a member of ICLMNet.

Concierge Entrepreneur™ LOGOs

Katharine has been offering concierge certificate classes since 2000, and like ICLMNet, her logo and name of the program has gone through many transitions over the years.  The ONLY way a company can display these logos is to take Katharine's class and pass her exam. Below is a summary. If you see these logos, then the owner of the company is a graduate of Katharine's program.  

This is the current badge for Katharine's Concierge Entrepreneur™ Certificate course.

The ONLY way it can be obtained is to take the comprehensive class and pass the exam at the end. The class contains 44 training modules that are approximately 10-20 minutes in length. To read more about it, please click here.

This is the previous logo. We changed the website address to Katharine's personal brand to avoid confusion. 

Katharine and Ron's company has gone through several name changes over the last 20 plus years. Originally formed as Triangle Concierge in 1997, they changed their name to Triangle International in 2010. In 2015, they transitioned one last time to The Giowell Group.

Over the years, the logo changed from time to time. It was even called "The President's Club" at one point! 

If you see any of these logos displayed on someone's website, they are graduates of Katharine's program.

ICLMNet is a part of The Giowell Group

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