To contact Mrs. Giovanni for an interview...
As a 20-year concierge industry veteran, Katharine has this amazing ability that inspires you and your staff to embrace a positive path and live your best life at work and at home. She coaches concierge & front desk staff all over the world on how to go above and beyond and bring their “A” game to work. Katharine’s warm, friendly and approachable style inspires people to be their very best!
Katharine has been training concierge and front desk staff since 1998. She was Chairman of the Board and Founder of the Independent Concierge and Lifestyle Management Association (ICLMA) from 2000-2014.
To read about the history of the independent concierge industry, please click here.
To read more about her, please visit www.KatharineGiovanni.com
Visit Katharine’s Concierge TIPS pages...Facebook: www.facebook.com/frontdesktips