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Looking for an expert on the concierge industry?

One of the world’s leading concierge trainers, Katharine is considered by many to be one of the original founders of the independent concierge industry. She is the most sought out concierge consultant and trainer in the world.

To contact Mrs. Giovanni for an interview...

      • Her office phone number is 919-263-4003 or 888-595-8830.
      • To email her please click here

As a 20-year concierge industry veteran, Katharine coaches concierge entrepreneurs & front desk staff all over the world. Katharine’s warm, friendly and approachable style inspires people to be their very best!

To read about the history of the independent concierge industry, please click here.

To read more about Katharine, please visit

Visit Katharine’s Concierge TIPS pages...



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